Transform your contact center with AI & Analytics

 

CSS CORP recognized as a Global Leader in ISG Provider Lens™ 2020 on Contact Center - Customer Experience Services for AI & Analytics

Key Takeaways from the Report:

  • Contact Center Industry Trends post Covid-19
  • Contact Center Customer Experience Provider Lens™ 2020 Chart
  • AI and analytics capabilities to drive seamless customer experience services
  • CSS Corp’s Strengths, Innovation and Delivery Capabilities in Contact Center services

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AI-&-Analytics-high
"CSS Corp has put AI and analytics to effective use across enterprise clients. The company has exhibited skin in the game with its differentiated pricing models and significant business outcomes that have enabled growth for clients."
- Namratha Dharshan, ISG Lead Analyst

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