POV - AUGMENTED INTELLIGENCE IN CUSTOMER SERVICE

High quality of customer service has become a lifeline, especially for B2C companies, as today’s customers can take to the internet to complain about service brands. The good news is that the use of AI technologies can transform customer service operations, while reducing operation costs and meeting customer expectations. AI Solutions, if used intelligently, can not only assist the customer support representative, but also offer self-service solutions directly to the customer. This can result in a positive customer experience (CX) for the brand and the overall company. FILL THE FORM TO DOWNLOAD THE POV


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