The cloud represents the ideal environment for businesses with its relatively low costs, on-demand scale and continuous availability. But like any other technology, it also has to be ironed out and sculpted to achieve what is needed. This thought paper targets CIOs, business IT leaders, heads of infra support, and aims to address challenges and shortcomings with cloud operations. It proposes an intelligent, technology driven solution that starts right from cloud migration to disaster recovery and delivers tangible benefits like cost and service optimization, and an agile, robust computing infrastructure that meets current and future demands.

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