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CSS Corp ranked #6 Globally in HFS Top 10: Digital Associates Services Report 2021

Key Takeaways from the Report:

  • Key Drivers of Rise in Digital Associates post COVID-19
  • HFS Top 10 Rankings: Digital Associates Services 2020
  • CSS Corp Highlights: A steadily expanding acumen for services utilizing “digital co-workers”

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"CSS Corp has significantly and steadily improved its digital associates capabilities for greater conversational sophistication and to drive business outcomes for clients across a wider range of services capabilities. The firm showcased some differentiated use cases featuring emerging technology, particularly for its capabilities with incorporating augmented and virtual reality. This combined with strong ratings from reference clients landed CSS Corp at #5 rank for Voice of the Customer and #6 overall in our ranking.”
- Melissa O’Brien, Research VP at HFS Research

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