Consumer Tech Support Portfolio
PREMIUM TECHNICAL SUPPORT SERVICES

Boost revenues and create superlative Customer eXperience in every transaction with CSS Corp’s White-Labeled Premium tech support services

Omni-channel Support

CSS Corp’s Active Delivery Framework assesses and augments your support model, business transactions, knowledge base and technology platforms in order to provide consistent experience across all channels

Customer Service & Knowledge Management

On-demand CRM Services, social media solutions, knowledge engineering & support, BI, knowledge management with Knowledge Centric Support (KCS) modeling

 
 
Our Technology Partners
 
 
 
 
 
 
 
 
 
 
Awards
 
 
 
CSS Corp as a “Key Player” in his Market Guide for Customer Management Services in a Digital Driven Market
 
 
 
 
CSS Corp has been Recognized as a “Leader” in NelsonHall’s NEAT for Multi-channel Customer Management Services 2017
 
 
 
 
Parks Associates recognized CSS Corp’s IoT Support and New Business Strategy
 
 
 
Benefits
 
 200%
Support Cost Reduction through PTS
 
 
 90%
Customer Experience (CSAT)
 
 
 75%
Net Promoter Score
 
CSS Corp has helped us deliver superior customer experience for over 15 years
Michael Falcon,
SVP, CX-Support and Operations | NETGEAR
Actualize superlative customer engagement leading to better Customer eXperience (CX) and better business KPIs