Consumer Tech Support Portfolio
PREMIUM TECHNICAL SUPPORT SERVICES

Boost revenues and create superlative Customer eXperience in every transaction with CSS Corp’s White-Labeled Premium tech support services

Omni-channel Support

CSS Corp’s Active Delivery Framework assesses and augments your support model, business transactions, knowledge base and technology platforms in order to provide consistent experience across all channels

Customer Service & Knowledge Management

On-demand CRM Services, social media solutions, knowledge engineering & support, BI, knowledge management with Knowledge Centric Support (KCS) modeling

 
 
Our Technology Partners
 
 
 
 
 
 
 
 
 
 
Awards
 
 
 
Featured in Gartner Competitive Landscape: Customer Management BPO Services
 
 
 
 
Positioned as ‘Leader’ in Digital Customer Experience Services
 
 
 
 
CSS Corp Recognized in Parks Associates Report on SMB Tech Support Service Providers
 
 
 
Benefits
 
 200%
Support Cost Reduction through PTS
 
 
 90%
Customer Experience (CSAT)
 
 
 75%
Net Promoter Score
 
Actualize superlative customer engagement leading to better Customer eXperience (CX) and better business KPIs