Client Situation – Smart IT Infrastructure Operations Management for a Leading Networking Company
After two decades focused on getting products to market quickly, and rapid growth, the client was experiencing a rise in costs of managing their network infrastructure operations. They were facing challenges dealing with the increasing complexity of network operations management, and they needed an infrastructure that would let them be nimble but also efficient. Customer attrition was growing as they struggled with issues of scale and productivity. They also lacked the expertise to mitigate delivery risks and optimize IT assets.
About Client - The client is an industry leader in offering network, physical security, and business intelligence services to large multi-location businesses. The client was founded in 1995 and grew quickly through both rapid organic growth and several acquisitions. Their ability to identify the trends ahead of time and bring the right products and services to market was a differentiator in their industry.
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