Client Situation - The customer had its analytical and business data in their data warehouses. ETL (Extract, Transform, Load) activities were performed on data received from various vendors resulting in data constraint issues during daily processing. The Client lacked a standardized ETL workflow for Monitoring and fine tuning. Report generation was a time-consuming process for the client and they lacked 24/7 monitoring and management operations delaying report generation furthermore. Hence they looked for an efficient way to manage the analytical data to generate real time reports for decision making. The client wanted a support partner to proactively monitor and manage the infrastructure operations, manage ETL activities and save costs. With a rich experience in providing end to end infrastructure support, CSS Corp was mandated to monitor and manage the client’s data warehouse.
About Client - An American multinational telecommunications giant providing wireless, network and communication solutions.
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