Client Situation: The client’s portfolio of software products for legal and professional services organizations were developed with fourth-generation programming languages and distributed over the cloud. Their operations cut across cultures, languages, time zones, technologies and service lines. This necessitated stronger execution focus for their products with periodic upgrades to meet the growing customer needs. Maintaining such a focus was a challenge due to regrouping and frequent redeployment of key talent within the organization. They also faced challenges in providing product support to their customers, increasing operational costs and longer time to market cycles.
About the Client: World leader in offering enterprise business management solution that allows law firms and professional services organizations to run all operational aspects of their firms. This includes business development, risk management, client, matter and financial management.
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