Client Situation: The client’s business growth saw an exponential increase in the transactional volumes of their applications. To handle this growth, the client went through three technology transitions — from traditional servers in 2005 to a virtualized model in 2010 and finally to a VMWare platform. The result was the creation of a complex technology ecosystem that catered to thousands of customers, and this was an ecosystem that the client’s internal IT team couldn’t completely manage. In CSS Corp, the client found a technology service partner who could fill this gap. Having demonstrated considerable expertise in remote monitoring, and managing servers and applications across various large IT landscapes, CSS Corp was engaged to provide services for database management, remote storage, and network management.

About the Client: A leading developer of education software, in particular learning management systems, the company provides services to customers that include education providers, corporations, and government organizations.

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