Client Situation – AI in decision support systems (Intelligent Dashboard, Chatbots, Q&A Agents, etc.)
Our customer was facing significant challenge in managing support operations manually. Traditional automation and analytics approach did not provide the sophistication and intelligence that was required to handle the amount of complexity
About Client - The client is a 13-year-old technology company with over 1,800 employees in 4 countries. Their primary products include network hardware and software including wireless Access Points, wired switches, mobility controllers and network management software for large enterprise networks.
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