CASE STUDY - DIGITAL CUSTOMER EXPERIENCE TRANSFORMATION

Client SituationThe client’s widespread geographic footprint led to heterogeneity in IT operations across the countries. Each country had been driving its digital marketing campaigns, independent of the central IT, with its own applications, Content Management Systems (CMS), and hosting services.

CSS Corp helped the customer to modernize its digital marketing and IT operations through focused adoption of new age technologies.

About Client - An Anglo-Dutch transnational consumer goods company co-headquartered in Rotterdam, Netherlands and United Kingdom, started its journey as world’s biggest digital startup 3 years back.

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