CASE STUDY - DEVISING MULTI-DEVICE SUPPORT NIRVANA

Client Situation - The client was expanding their consumer support offering to a value-added service that would cover ‘out-of-scope’ and ‘out-of-warranty’ products. But CSS Corp saw the opportunity for something bigger – one that would go beyond the client’s product to support other third-party products as well as under the client’s support offering.

About Client - A global networking devices leader

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