Client Situation -The client provides testing, visibility, and security solutions to strengthen applications across physical and virtual networks. With complex network design, they encountered frequent site outages. Customer satisfaction levels were dropping. CSS Corp was mandated to manage and monitor the client’s infrastructure to identify reasons for outages, improve site availability and boost customer confidence.
About Client - A leading provider of test systems and service verification platforms for wireless and wired infrastructures and services, with operations in around 30 countries.
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